Thank you for choosing youngmechanic.shop for your used engine and used transmission needs. We strive to provide high-quality products and ensure your satisfaction with every purchase. In the event that you encounter any issues with a purchased part, we are here to assist you with our refund and warranty policy.
- Warranty Coverage: We offer a warranty period of 90 days from the date of purchase for most parts sold, including used engines and used transmissions. This warranty covers defects in materials and workmanship under normal use and service conditions.
- Eligibility for Warranty and Refund: To be eligible for warranty coverage or a refund, you must meet the following criteria:
- The warranty claim or refund request must be made within 90 days from the original date of purchase.
- You must provide proof of purchase, such as an order confirmation or receipt.
- The part must have been used and installed in accordance with the manufacturer’s guidelines and industry standards.
- The part must not have been subjected to misuse, negligence, accident, or improper installation.
- Any modifications or alterations made to the part without prior authorization from youngmechanic.shop may void the warranty.
- Warranty Claim Process: If you encounter any issues with a purchased part within the warranty period, please follow these steps:
- Contact our customer support team at [contact information] and provide details about the part, including the order number, description of the issue, and supporting evidence if available.
- Our customer support team will guide you through the warranty claim process, which may include providing additional information or documentation.
- If the issue cannot be resolved through troubleshooting, we may request the return of the defective part for inspection.
- Warranty Resolution: Upon verification of a valid warranty claim, we will proceed with one of the following options:
- Replacement: We will provide a replacement part of equal or similar functionality, free of charge. The replacement part will be covered by the remaining warranty period.
- Refund: If a replacement part is not available or requested, we may offer a refund for the original purchase price of the defective part. Refunds will be issued through the original payment method.
- Exclusions: Our warranty does not cover the following:
- Normal wear and tear of the part.
- Damage caused by accidents, improper installation, or misuse.
- Damage resulting from unauthorized repairs or modifications.
- Any consequential or incidental damages arising from the use of the part.
- Shipping Costs: For warranty claims or refunds, the customer is responsible for any return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method to ensure the safe return of the part.
- Changes to the Refund and Warranty Policy: We reserve the right to modify or update this Refund and Warranty Policy at any time. Any changes will be effective immediately upon posting the updated policy on the Website. We encourage you to review this policy periodically.
- Contacting us: If you have any questions or concerns regarding our Refund and Warranty Policy, please contact us at 1-866-382-0831.
This Refund and Warranty Policy was last updated on 6th June 2023.